Frequently Asked Questions
Everything you need to know before getting started with Sivvy’s website builder.
What is Sivvy?
Sivvy is a website platform built for independent clinicians and small practices. We design and manage research-backed websites that help you get found on Google, build trust with patients, and drive more bookings—without the tech headache.
Who is Sivvy for?
Sivvy works for any independent provider who wants to grow their practice online—whether you run a med spa, therapy clinic, functional medicine office, chiropractic practice, or wellness studio.
How is Sivvy different from Wix or Squarespace?
Wix and Squarespace give you full design freedom, but no guarantee of results. Sivvy flips that. Our sites are built on proven frameworks that follow what’s currently working across healthcare and wellness industries. You still get flexibility to brand your site—but every layout, call-to-action, and headline is optimized for SEO and bookings first.
How long does it take to launch?
Most practices are live in under a week. Once you share your domain, Google Business info, booking links, and branding, we handle setup and optimization for you.
What if I don’t have photos or branding yet?
That’s okay! You can choose from our curated photo and video library or have us create a simple starter brand for you during setup.
What happens after my site launches?
You’ll get access to an easy dashboard where you can edit text, track performance, and request updates anytime. Sivvy keeps improving your SEO and design behind the scenes, so your site stays current without extra effort.
Why does design matter for a private practice?or Question
Because design builds trust before your first appointment. Patients judge credibility and professionalism in seconds. Sivvy sites use tested design patterns that create confidence and guide visitors to book.
Why does Sivvy focus less on customization?
Because more design freedom usually means fewer results.
We believe your website should convert visitors into bookings—not keep you stuck in endless design choices.
Sivvy uses proven, research-backed layouts that follow what’s working across top-performing healthcare and wellness brands.
You can still personalize your site with your branding, photos, and content, but the structure and flow are optimized for one thing: growth.
What do I need to get started?
Just your business details, contact info, and any existing images or brand assets. Don’t have everything yet? We can help fill in the gaps with our professional photo and content library.
How does the free 30-day trial work?
You can try Sivvy free for 30 days—no setup fees, no contracts, and no credit card required. If you love it, you can move to a paid plan anytime after your trial.
Can I use my own domain?
Yes! You’ll connect your existing domain during setup, and we’ll make sure it’s optimized for SEO and performance.
Can I cancel anytime?
Absolutely. There are no lock-ins or long-term contracts. If Sivvy isn’t adding value to your practice, you can leave at any time.
Do I own my website and content?
Yes. You own your text, photos, and patient relationships. Sivvy’s platform gives you control and transparency—no hidden restrictions.
How does Sivvy help me show up on Google?
Every Sivvy site is built with SEO baked in—optimized headings, metadata, keywords, and technical structure tailored to your specialty and location. We continually study search trends in healthcare and update best practices, so your site keeps ranking as Google evolves.
Can Sivvy replace my marketing agency or SEO service?
Often, yes. Our platform automates much of what agencies do—content optimization, SEO, conversion design, and tracking—at a fraction of the cost.
Is Sivvy HIPAA compliant?
Sivvy websites themselves don’t process or store patient health information directly, so HIPAA compliance applies mainly to the tools you connect for bookings, intake forms, or messaging.
If your practice handles protected health information (PHI), we recommend integrating your Sivvy site with a HIPAA-compliant platform like Jane.com, SimplePractice, or IntakeQ.
We’ll help you connect those tools seamlessly so your patients can book and communicate securely.
